Privacy Policy

Last updated: 29/12/2025

This Privacy Policy describes how Silqmist Inc (“we”, “us”, “our”) collects, uses, stores, and shares your personal information when you visit, interact with, or make a purchase from https://us.silqmist.com (the “Site”).

1. Personal Information We Collect

We collect personal information when you:

  • Visit our website

  • Place an order or attempt to place an order

  • Contact us for support or enquiries

  • Subscribe to marketing communications

The types of personal information we may collect include:

  • Contact details: name, email address, phone number

  • Order information: billing address, shipping address, purchased items

  • Payment information: payment method details (processed securely by third-party payment providers; we do not store full payment card details)

  • Technical data: IP address, browser type, device information, cookies, and usage data

2. How We Use Your Personal Information

We use your personal information to:

  • Process and fulfil orders

  • Deliver products and services

  • Communicate with you about orders, updates, or support requests

  • Process payments and prevent fraud

  • Improve and optimise our website and services

  • Comply with legal and regulatory obligations

We process personal information only where permitted by applicable privacy laws and in accordance with this Privacy Policy.

3. Sharing Your Personal Information

We may share your personal information with trusted third parties only where necessary, including:

  • Payment providers (e.g. Klarna, card processors) to complete transactions

  • Shipping and fulfilment partners to deliver your orders

  • Technology and service providers (hosting, analytics, email services)

  • Advertising and marketing partners, where permitted by law

  • Legal or regulatory authorities where required to comply with applicable laws

We do not sell personal information for monetary consideration.

4. Targeted Advertising & Cookies

We use cookies and similar technologies to:

  • Improve site functionality

  • Analyse traffic and usage

  • Deliver relevant advertising

Depending on your location, sharing information for advertising may be considered “sharing” or “targeted advertising” under certain U.S. state privacy laws.

You may opt out of targeted advertising by:

  • Adjusting your browser or cookie settings

  • Using opt-out tools provided by advertising platforms

  • Enabling Global Privacy Control (GPC) signals, where supported

5. Your Privacy Rights (U.S. & Canada)

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to your information

  • Request deletion of your personal information

  • Withdraw consent where processing is based on consent

  • Opt out of certain data sharing or advertising activities

To exercise any of these rights, please contact us using the details below.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal, accounting, or regulatory obligations

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

8. International Transfers

Your personal information may be processed or stored outside your province, state, or country, including in the United States or Canada. Where this occurs, we take steps to ensure appropriate safeguards are in place.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with a revised “Last updated” date.

11. Company & Contact Information

Registered Company Name: Silqmist Inc
Registered Address: 100 Harrison Garden Blvd, Toronto, Ontario, M2N 0C2, Canada
Email: us@silqmist.com

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at the email address above.